Developing Effective Measures of Organizational Capability of Manufacturing Firms: An Exploratory Case Study of Japanese Manufacturing Firms

The present article explores the flow-oriented and routine-based concept of organizational capability in manufacturing proposes a practical method measuring it by using flow map material information (FMMI), including value stream (VSM). environment surrounding companies is becoming increasingly turbulent, making difficult for them to survive prosper. For example, global face challenges on multiple fronts such as international trade tensions, pandemic lockdowns, competitive from firms emerging economies. In addition, digital markets, supply chain transparency resiliency require visualizing materials across wide range activities. Business activities are conceived flows design control functions creation transfer. A high level built excellence vital function. this context, study aims identify key characteristics high-performance firms. particular, (FMMI) assumes simultaneous execution capability-building capability-measuring. This research team reports series workshops survey results based (1) work industry-university consortium, (2) collaborative learning process through trust sharing among participating companies, (3) improvement activities, (4) identifying areas poor (issues each company). several selected case studies Japanese highlight impact FMMI improving performance outcomes their capabilities at same time. lessons implications discussed.